Tutorials & Guides

The FlowMRR Academy.

Everything you need to understand SaaS metrics, set up Stripe correctly, and grow your business. Pick a tutorial below.

Common questions

What's the difference between MRR and ARR?+

MRR is recurring revenue normalised to a month; ARR is MRR × 12. Use MRR for operational decisions (hiring, cash flow), ARR for valuation conversations and yearly targets.

Is a 5% monthly churn rate good?+

For B2C SaaS it can be acceptable. For B2B SaaS it's a serious red flag — top-quartile B2B SaaS sits below 1% monthly logo churn. The key is comparing to your segment, not to averages.

Why is my Net Revenue Retention above 100%?+

NRR above 100% means existing customers expand faster than they churn. It's the single strongest signal of product-market fit and the metric SaaS investors index on the hardest.

How do you calculate LTV correctly?+

The simplest defensible formula is ARPU × Gross Margin ÷ Churn Rate. Avoid using contribution margin without disclosing it, and never use revenue churn and customer churn interchangeably.