Tutorials & Guides

The FlowMRR Academy.

Everything you need to understand SaaS metrics, set up Stripe correctly, and grow your business. Pick a tutorial below.

Want these metrics tracked automatically? See Stripe MRR analytics in FlowMRR.

Common questions

What's the difference between MRR and ARR?+

MRR is recurring revenue normalised to a month; ARR is MRR × 12. Use MRR for operational decisions (hiring, cash flow), ARR for valuation conversations and yearly targets.

Is a 5% monthly churn rate good?+

There is no universal acceptable rate. A 5% monthly customer churn rate implies about 54% customer retention after 12 months if the rate stays constant. Compare mature cohorts within your segment and account for acquisition, margin and customer value; the illustrative ranges here are not measured industry percentiles.

Why is my Net Revenue Retention above 100%?+

NRR above 100% means existing customers expand faster than they churn. It's the single strongest signal of product-market fit and the metric SaaS investors index on the hardest.

How do you calculate LTV correctly?+

The simplest defensible formula is ARPU × Gross Margin ÷ Churn Rate. Avoid using contribution margin without disclosing it, and never use revenue churn and customer churn interchangeably.

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